AeroMexico is Mexico's flag carrier airline and the country's second-largest airline after Volaris. The airline was established in 1934 and is headquartered in Mexico City. AeroMexico operates scheduled flights to over 90 destinations in Mexico, the Caribbean, Central America, South America, and North America. It also operates flights to Europe, Asia, and the Middle East.
The airline is a member of the SkyTeam alliance and is a part of the Aeromexico Group, which includes Mexicana, Aeromar, and Aeromar Airlines. AeroMexico is known for its modern narrow and wide-body aircraft fleet and its commitment to providing excellent customer service.
They have the Boeing 787 and 737 jet airliners based on the latest advancements. Also, the next-generation Embraer 170 and 190 variants allow the airlines to offer a seamless flying experience to every traveler.
The airlines operate flights to 48 domestic alongside 42 international destinations across 23 countries.
AeroMexico offers three different cabin types for its flights: Economy, Business, and First Class.
Economy:
Economy class offers a comfortable reclining seat with the option to purchase additional legroom. Passengers will receive complimentary snacks and non-alcoholic beverages, while meals and alcoholic beverages may be purchased onboard.Business Class:
The premium cabins offer a wider seat with more legroom, a power outlet, and adjustable headrests. Passengers can enjoy complimentary meals and alcoholic beverages, as well as priority check-in and boarding.First Class:
This class offers a fully-flat bed seat, a power outlet, and USB Ports. Passengers will also receive complimentary meals and alcoholic beverages, as well as priority check-in, boarding, and baggage handling. They will also enjoy access to the AeroMexico VIP Lounge.Aero Mexico offers a loyalty program for their customers, providing members with a range of benefits.
Members of the loyalty program can access priority check-in lanes.
Passengers can also board Aeromexico flights before other passengers.
Earn bonus points for every flight, which can be used to purchase additional flights or upgrades.
Travelers will enjoy discounts on tickets, car rentals, and other services.
Get access to dedicated customer service agents who can help with any issues or queries.
Free Upgrades to a higher class for free.
Receive special rewards such as free flights or hotel stays.
Aero Mexico offers its passengers several check-in options to make checking in more accessible and more convenient.
Online Check-in: Passengers can check-in online from 24 hours up to 2 hours before the departure of their flight. To check-in online, passengers must enter their reservation code or frequent flyer number and last name in the fields provided on the Aero Mexico website.
Mobile Check-in: Passengers can download the Aero Mexico mobile app and check in using their smartphone or tablet. The app is available for both iOS and Android devices. The process is similar to online check-in, just select the option 'Mobile Check-in' and enter the reservation code or frequent flyer number and last name.
Airport Check-in: Passengers can check-in at the counter at least 2 hours before their flight departure. Passengers must present their passport, visa, or other valid identification documents at the counter.
Self-service Kiosks: A person can also check in at the self-service kiosks at the airport. They must enter their flight details and present their passport, visa, or other valid identification documents.
Cabin Check-in: Cabin check-in is available for passengers who want to check in their baggage at the airport. This service is available at certain airports depending on the destination. Passengers must present their passport, visa or other valid identification documents at the counter.